Company Profiles and Conferences receives numerous calls and letters from customers across
the globe, having questions about how to access the services we offer. This section provides answers
to many questions asked by customers.
| 1.1 |
Who
is Company Profiles and Conferences
? |
| |
Companyprofilesandconferences.com is an aggregator of global Business Intelligence
leveraging spate of published market research on demand. Company Profiles is an credible source for market
research that will help you take strategical decisions that are critical to the success of your business. |
| 1.2 |
Why
use Companyprofilesandconferences.com? |
| |
We deliver an unrivalled collection of global business intelligence covering markets,
industries and companies. By continuously updating research from various leading research firms and
consultancies worldwide, we provide the most relevant, current and credible research available.
We do not add any tax (Including VAT). The price of company profiles are lowest available across the globe.
We provide prompt service to all enquiries. |
| 1.3 |
How
do I use Companyprofilesandconferences.com
? |
| |
Begin with a keyword search using Quick Search on the left of home page or browse company profiles
by topic using our extensive
Sitemap. When you find a company profile of interest, select the title to see extensive product information including
the abstract and table of contents. You may also try to search your desired company profile by category using our
Research Index. |
| 1.4 |
How
can I contact customer service ? |
| |
Our customer service and research
specialist team are available by phone at +(9122)2756 1536,
by fax +(9122) 2757 9131
and by email at
info@companyprofilesandconferences.com. Customer
service hours are 9:00 am
to 8:00 pm Indian Standard Time Monday to Friday
& Saturday 9:00 am to 6:00 pm IST |
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| Privacy and Using Our Shopping Cart |
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|
| 2.1 |
What
information is collected about me? |
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When
you register, sign up to place an order we collect your
name, email, company, contact information, address and,
when ordering, credit card information. Your IP address
is also recorded when you visit the site. Please contact
info@companyprofilesandconferences.com
for more information. |
| 2.2 |
How
is my privacy protected? |
| |
We protect your privacy
by strictly adhering to the guidelines set out in our
privacy policy. You can always view and edit information
we've collected from you by visiting your account page..
If at any point you don't wish to receive updates, newsletters
or promotional emails you can opt-out or unsubscribe
by following the directions in the email or emailing
info@companyprofilesandconferences.com
with the word "remove me" in the subject line. |
| 2.3 |
How
do I add an item to my Shopping Cart? |
| |
Add to your
shopping cart by clicking ‘ Add to Cart" button
on the right side of the company profile. |
| 2.4 |
How
do I access my Shopping Cart? |
| |
When you
have completed adding products to your Cart you can
review all the company profiles in your Cart page. Then you can
either update, remove, continue shopping and check out. |
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|
| Registration
& Accounts |
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|
| 3.1 |
How
and why do I register? |
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To Register or Login, see on the top right hand side of our site. Click on
login and then New User. Then fill registration form and thats it. Registration is required for full access
to purchasing company profiles and to submit requests to our Research Specialists. |
| 3.2 |
I forgot
my password. What do I do? |
| |
Simply
Request
your password and it will be sent to the email address used as your username. You can also contact customer
service at 9:00 am to 8:00 pm IST Monday to Friday & Saturday 9:00 am to 6:00 pm IST for assistance with any of your account information. |
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|
| About the company profiles |
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|
| 4.1 |
What
types of research and company profiles
do you have? |
| |
We provide business intelligence and company profiles covering markets, industries and company profiles to exhaustive
industry overviews. The majority of the company profiles available are studies available as PDF or print copies, however some periodical publications are also
available. |
| 4.2 |
Who
produces the company profiles? |
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The company profiles are produced by many leading research firms and consultancies worldwide.
|
| 4.3 |
How
are company profiles priced? |
| |
Company profile prices are set by the publisher, so you don't
need to worry about mark-ups. In fact, we often work with publishers to arrange special offers
and promotions according to our policy. |
| 4.4 |
Do
you offer discounts? |
| |
Yes,
discounts are granted on a case by case basis depending on the number of products which you wish to order. Contact
customer service with your details by clicking
here and we will get back to you. |
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|
| Ordering & Delivery |
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|
| 5.1 |
How
do I order? |
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Ordering online is a simple process using a Shopping Cart that holds everything
you have decided to order until you are ready to make a purchase. Add publications to your Shopping Cart by
clicking the " Add to Cart " button. Please note that publications may have multiple delivery options,
such as PDF delivery and hard copy mail delivery. From your shopping cart, select the "Checkout"
button. Review the information on this page and then process the order to finish. |
| 5.2 |
What
types of payment are accepted? |
| |
Arrangements for payment by Check, Credit card, Wire transfer or Invoice can
be made by contacting customer service at 9:00 am to 8:00 pm IST Monday to Friday & Saturday 9:00 am
to 6:00 pm IST or info@companyprofilesandconferences.com |
| 5.3 |
What
is ‘Enquire before Buying’? |
| |
If you have any queries regarding content of any company profile you can contact
our customer service team by filling in Custom
Research form with the relevant details and sending the enquiry. Please note that we are unable to answer
questions related to markets or industry sectors, but only questions related to our products and our site. |
| 5.4 |
What
are the shipping charges? |
| |
A shipping charge may apply when data is shipped in printed format. Shipping
and handling charges are charged to the customer, based on the weight of the items ordered. Although the precise amount of the
charges need not be stated. All shipping charges are available for review on the Shopping Cart screen prior to confirming
your order. |
| 5.5 |
What
are the different License types and
their use? |
| |
Single User License : This license allows for use of a
company profile by one person. This person may use the company profile on any computer, and may print out the company profile, but may
not share the company profile (or any information contained therein) with any other person or persons. Unless a Site License
or a Global Site License is purchased, a Single User License must be purchased for every person that wishes
to use the company profile within the same enterprise. Customers who infringe these license terms are liable for a Site
license fee.
Site License : This license allows for use of a company profile by unlimited users within one corporate location,
e.g. a regional office.Each of these people may use the company profile on any computer, and may print out the company profile, but
may not share the company profile (or any information contained therein) with any other person or persons. Customers who infringe these
license terms are liable for a Global Site license fee.
Global Site License : This license allows for use of a company profile by unlimited users within the purchasing corporation
e.g. all employees of a single company. Each of these people may use the company profile on any computer, and may print out the company profile,
but may not share the company profile (or any information contained therein) with any other person or persons outside of the enterprise. |
| 5.6 |
How
soon will the Order be delivered? |
| |
In case of PDF Format, we have made special arrangements to deliver the PDF copy
within 4 to 48 hours to your e-mail id, depending on the time differences or occurences of holidays.
In case of printed publications, our turn around time for delivery is less than a few weeks. |
| 5.7 |
How
about your Return Policy? |
| |
Due to the nature of the information being sold, we unfortunately cannot
accept returns of products once they have been delivered. Please be sure to read all available information about
a company profile before you place your order. If you have any questions about a company profile's coverage or relevance,
simply contact us for expert assistance from a Research Specialist. |
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